5X5 is Australia’s leader in web design for IT & Software businesses
When the server crashes, you can’t access your email or your entire workforce stops dead because the internet just died, who do you call? Your knight in shining armour of course! Your local IT Support company. They are there to save the day just in the nick of time and get your and your IT systems back on track and productive. So how good are IT companies in marketing the value that they provide to their customers? In our experience, not very good at all. For such a critical function they provide to their customers, this isn’t always articulated or explained very well. Good IT company website design should have the following characteristics:
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You sure can! We will build your website using WordPress which drives around a third of all websites on the internet. You may want to host through a dedicated WordPress host such as WP Engine or Flywheel which we are big fans of. The alternative is a cloud based service provider such as Amazon Web Services or Microsoft Azure.
There are some great tools that allow you to support your clients through your website including live chat, integration of support ticketing and helpdesk functions and also the ability to link to remote support software services. Your website can contain links to each of these support features.
Don’t stress. Through a good reliable hosting partner coupled with regular WordPress core & plugin updates the risk of your site getting hacked very low.