Person Filling Out The Form Sales Person NameSheldon MarchPeter Carter STEP 1.) Ask the purpose of call “Hi new sales prospect! How can I help you today?”STEP 2.) Ask name and business name Fantastic - you've come to the right place, can I just grab your name?First NameLast Name“Thanks {name}, what business are you in? What industry? (get business name)” Business Name*IndustryEmail* Phone Number*Website Address (if applicable)Reinforcing statement, eg: “Oh great, we do a lot for people in {your industry}” - if this is true!STEP 3.) Find out where they came from - lead source Just curious, how did you come across us? If a REFERRAL, reinforce the reference with a positive and relevant comment, eg: yes Mary Smith was great to work with, I remember her website, she is getting great results from that...How did they come across us?*Please selectGoogle search (organic)Google search (paid)Clicked on a link or saw another website we built (ask which website)Referral (please detail who below)Event (please detail who below)Networking (please detail who below)Other (please detail who below)STEP 4.) Find out what Feature Advantage or Benefit they loved Why us? OR Was there an aspect of our work that specifically stood out to you? What they like about usListen, repeat, reinforce their reason as appropriateSTEP 5.) Ask a little more info ‘Tell me about your current website’ Or ‘Tell me what you had in mind for your website’ ‘Are you working with a set deadline?’ ‘Let me tell you a little bit about Five by Five - Jon Hollenberg started the business nearly 15 years ago in Melbourne, and due to his love of surf and sunshine relocated to the beautiful Gold Coast. In that time we have delivered close to 4000 websites for businesses of all shapes and sizes.’ ‘Out first step is to extract a bit more information about the project through our online briefing form. It will ask: Who you are What you do Who you do it for Your product ecosystem Service offering Client engagement process Ultimately, what you want to achieve from your new website’ 'The purpose of this enquiry form is to assist you in clearly articulating what it is you want.'Other Notes
