STEP 1.) Ask the purpose of call “Hi new sales prospect! How can I help you today?”STEP 2.) Ask name and business name Fantastic - you've come to the right place, can I just grab your name?First NameLast Name“Thanks {name}, what business are you in? What industry? (get business name)” Business Name*IndustryEmail* Phone Number*Website Address (if applicable)Reinforcing statement, eg: “Oh great, we do a lot for people in {your industry}” - if this is true!STEP 3.) Find out where they came from - lead source Just curious, how did you come across us? If a reference, and Tammy knows the client, reinforce the reference with a positive and relevant comment, eg: yes Mary Smith was great to work with, I remember her website, she is getting great results from that...How did they come across us?*Please selectGoogle search (organic)Google search (paid)Clicked on a link or saw another website we built (ask which website)Referral (please detail who below)Event (please detail who below)Networking (please detail who below)Other (please detail who below)STEP 4.) Find out what Feature Advantage or Benefit they loved Why us? OR Was there an aspect of our work that specifically stood out to you? What they like about usListen, repeat, reinforce their reason as appropriateSTEP 5.) Book a call - ask phone number and email The person I'd like to hand you to is Jon, he's just in a meeting. I have checked his calendar and he has time coming up at {some time very soon preferably in a few hours per Google calendar}.
